PRIVACY POLICY

Effective Date: 1st July 2024

1. Introduction

Welcome to DIGITEST HUB. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website to purchase digital booklets.

2. Information We Collect

We collect the following types of information to process your orders and provide our services:

  • Personal Information: When you purchase a digital booklet, we collect your name, email address, and phone number. This information is necessary to deliver the digital products to your email and WhatsApp account.
  • Payment Information: We process payments through the MPESA method. We do not store your MPESA account details on our servers. The payment process is handled securely by MPESA.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and deliver your purchased digital booklets to your email and WhatsApp account.
  • Communication: To contact you regarding your order, provide customer support, and send updates related to your purchase.
  • Improvement of Services: To analyze user behavior and improve our website, products, and services.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information with:

  • Service Providers: Third-party service providers who assist us in operating our website, conducting business, and delivering products to you. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, to protect our rights, or to comply with a judicial proceeding, court order, or legal request.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access Your Information: Request access to the personal information we hold about you.
  • Rectify Your Information: Request corrections to any inaccurate or incomplete information.
  • Request Deletion: Request the deletion of your personal information, subject to certain legal obligations.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize your browser and capture certain information. You can choose to disable cookies through your browser settings; however, doing so may affect your ability to use some features of our website.

8. Changes to This Privacy Policy

DIGITEST HUB reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our website after any changes signifies your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

support@digitesthub.com

Thank you for choosing DIGITEST HUB. We appreciate your trust in our services and are committed to protecting your privacy.