This guide refers to the business of “wet “washing of clothes. This is as opposed to dry cleaning. The target customers are individuals, households, hotels, lodgings and other small and midsized corporate customers. In urban areas consumers wash their clothes themselves, hire permanent salaried staff often in form of house helps, use casual workers commonly known as mama nguos or go for commercial washing services commonly known as laundries which are the focus of this guide. Although there are Dry Cleaners which also serve as Laundries the focus of this guide are laundries which do not have dry cleaning service. We will cover Dry Cleaners in a guide of its own. For many years laundry business used to be fully a manual affair. Clothes were washed by hand, dried out in the sun, ironed and then picked by the customer after three days. This kind of laundry shop still exists in some estates.